Office Automations >> Canon

(Warranty)

  • Period of agreement: one year
  • Service, labour & technical assistance: included
  • Response time: within 6 hours
  • Regular preventative maintenance: included
  • Unlimited service calls: yes
  • Replacement of spare parts: included
  • Replenishment of consumable: not included
  • Standby consumable on-site: N/A
  • Loan machine: not guaranteed
  • Payment: nil

(Total Guarantee)

  • Period of agreement  : 1-5  year
  • Service, labour & technical assistance: included
  • Response time: within 4 hours
  • Regular preventative maintenance: included
  • Unlimited service calls: yes

 

  • Replacement of spare parts: included
  • Replenishment of consumable: included
  • Standby consumable on-site: yes
  • Loan machine: guarantee
  • Payment: credit

(Rental)

  • Period of agreement: 1-3  year
  • Service, labour & technical assistance: included
  • Response time: within 4 hours
  • Regular preventative maintenance: included
  • Unlimited service calls: yes

 

  • Replacement of spare parts: included
  • Replenishment of consumable: included
  • Standby consumable on-site: yes
  • Loan machine: guarantee
  • Payment: credit

(Annual Maintenance Contract Type A)

  • Period of agreement: one year
  • Service, labour & technical assistance: included
  • Response time: within 6 hours
  • Regular preventative maintenance: included
  • Unlimited service calls: yes

 

  • Replacement of spare parts: included
  • Replenishment of consumable: not included
  • Standby consumable on-site: NA
  • Loan machine: not guaranteed
  • Payment: advance

(Annual Maintenance Contract Type B)

  • Period of agreement: one year
  • Service, labour & technical assistance: included
  • Response time: within 6 hours
  • Regular preventative maintenance: included
  • Unlimited service calls: yes

 

  • Replacement of spare parts: not included
  • Replenishment of consumable: not included
  • Standby consumable on-site: NA
  • Loan machine: not guaranteed
  • Payment: advance